San Carlos: (650) 591-0301
Campbell: (408) 377-9898

Returns & Exchanges

We guarantee that every piece of jewelry we sell you will give you or the recipient complete satisfaction or you may return it for a replacement or for a refund of the purchase price* (US$), within 30 days of receipt of the item. If you or your recipient does not absolutely love the piece you purchase, you can return it with no hassle for a full refund, no questions asked.  

In order to process your return: 
  • You must call us at 800.989.3755 to receive a Return Authorization (RA) number. Packages sent to us for return or exchange with no RA Number visible on the outside of the box will be refused.
  • Carefully package and ship us the return within 30 days of your delivery date.

*Comparison Purchasing, the act of ordering two of more of a similar item and only keeping one, is prohibited. Our expert stylists are happy to help you if you are deciding between two pieces, so please give us a call.